Terms and Conditions
These terms and conditions (the “Terms and Conditions”) govern the use of fieldhouse-studio.com (the “Site”) and Field House studio (the “Location”). This Site and Location are owned and operated by Field House Studio LLC. This site is for the studio, Field House.
By using this Site and Studio, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Field House Studio LLC and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Accounts
When you create an account on our Site and in Studio, you agree to the following:
You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of Services
These Terms and Conditions govern the sale of services available on our Site and in Studio.
The following services are available on our Site and in Studio:
Class Package and Membership Purchase
Online Booking
Access to Class Schedule
The services will be paid for in full when the services are first used.
These Terms and Conditions apply to all the services that are displayed on our Site and in Studio at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site and Studio at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Memberships
Monthly Class Membership subscriptions automatically renew monthly on the date you were initially billed and you will be automatically billed every period (month) until you cancel your subscription. Please review all membership commitments that are attached to each purchase. Class packs or drop-in classes are a one time purchase and will not renew.
To cancel your membership, you can do so directly through our website or mobile app.
To freeze your membership, please follow these steps:
I. Email the Studio: Send a freeze request to our studio email (hello@fieldhouse-studio.com) at least 1 week before your desired freeze date. We assess freeze requests on a case by case basis.
II. Receive Confirmation: You will receive a confirmation email from the studio acknowledging your request. We will confirm billing cycle details with you and process your account freeze.
Free Trial
We offer the following free trial of our services: First class free
At the end of your free trial, the following will occur: A follow up email for an offer to sign up for additional classes or a recurring membership.
To cancel your free trial, please follow these steps: Cancel class via app or website 2 hours before class to avoid loss of credit.
Payments
We accept the following payment methods on our Site:
Credit Card; Debit Card
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Refunds
Refunds for Services
Refunds will not be issued. In a unique circumstance, please contact the studio directly to resolve (hello@fieldhouse-studio.com).
Consumer Protection Law
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
Field House Studio LLC and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site and Studio.
Indemnity
Except where prohibited by law, by using this Site and Studio you indemnify and hold harmless Field House Studio LLC and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the State of Wisconsin.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and Studio and the way we expect users to behave at our Site and Studio. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
hello@fieldhousestudio.com
6720 Frank LLoyd Wright Avenue Suite 100, Middleton, WI 53562